Privacy Policy

At DearStory, we understand that you are sharing more than just information with us; you are sharing your life’s most precious moments, emotions, and memories. We treat your personal stories and photographs with the utmost respect, care, and security.

This Privacy Policy explains how we collect, use, and protect your information when you visit https://www.dearstory.in and use our personalized storytelling services.

The Memories & Information We Collect

To craft a beautiful, customized keepsake for you, we collect specific information:

• Personal Details: Your name, email address, phone number, and shipping address.
• Storytelling Elements: The photographs, personal anecdotes, names of loved ones, and specific relationship details you provide to personalize your storybook.
• Payment Information: For secure processing of your order, our trusted payment gateways collect payment details. We do not store your credit card or UPI information on our servers.

How We Protect Your Emotional Keepsakes

We believe that your memories belong only to you and your loved ones.

• Strict Confidentiality: The personal photos and stories you upload are accessed exclusively by our creative and production teams for the sole purpose of designing and printing your book.
• Secure Handling: We use industry-standard security measures to ensure your data is protected against unauthorized access.
• No Third-Party Sharing: We will never sell, rent, or trade your personal stories, photos, or contact information to any third-party marketers or advertisers.

Financial Security

All transactions are processed through highly secure, RBI-compliant payment gateways. Your financial data is encrypted and handled with the highest level of banking security protocols.

Contact Us

If you have any questions about how we handle your data or wish to request the deletion of your photos after your order is complete, please reach out to us:

• Email: neel@dearstory.in
• Address: Ranaghat, West Bengal – 741232, India